Scheduling Coordinator - Physician Practice

Schuylkill • East Stroudsburg, PA

1d • Onsite

About The Position

Works closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers while providing administrative and scheduling support throughout the practices. The coordinator obtains and maintains information needed for provider schedules, coordinates provider availability to cover practice services, and monitors and updates schedules throughout the day. The role also supports patient inquiries, maintains patient chart and electronic health record information, monitors scheduled time for conflicts, and participates in meetings.

Requirements

• High school diploma or GED.
• At least 2 years of experience in a healthcare setting.
• Demonstrated initiative.
• Ability to handle multiple tasks efficiently and in a timely manner.
• Computer skills and word-processing proficiency.
• Knowledge and working use of medical terminology.

Nice To Haves

• Associate’s degree.
• 4 years of experience in a healthcare setting.
• Knowledge of physician practice scheduling software.

Responsibilities

• Obtain all information necessary to maintain provider schedules.
• Coordinate provider availability to cover practice services, including office hours, inpatient and outpatient services, scheduled meetings and conferences, and vacation or time off.
• Monitor and update schedules throughout the day and distribute changes to affected parties.
• Anticipate patients’ expectations and educational needs; understand basic requirements for procedures to answer basic patient inquiries or direct inquiries to the appropriate person or area.
• Monitor the use of scheduled time and identify schedule conflicts.
• Update patient charts and electronic health record information with pertinent patient and insurance information.
• Attend and participate in scheduled contract, committee, and all-staff meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED