Scheduling Coordinator - Physician Practice

Lehigh Valley Health Network • East Stroudsburg, PA

17h • Onsite

About The Position

Works closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers while providing administrative and scheduling support throughout physician practices. The role coordinates provider availability and schedules, updates patient charts and electronic health record information, and helps address basic patient inquiries about procedures or directs inquiries to the appropriate person or area. This is an onsite position at the East Stroudsburg location, with a listed Monday–Friday schedule of 8:30pm–5:00pm.

Requirements

• High School Diploma or GED.
• At least 2 years of experience in a healthcare setting.
• Demonstrate initiative.
• Ability to handle multiple tasks efficiently and timely.
• Computer skills and word processing proficiency.
• Knowledge and working use of medical terminology.

Nice To Haves

• Associate’s Degree.
• 4 years of experience in a healthcare setting.
• Knowledge of physician practice scheduling software.

Responsibilities

• Obtain all necessary information required to maintain provider schedules.
• Coordinate provider availability to cover practice services, including office hours, inpatient and outpatient services, scheduled meetings and conferences, and vacation or time off.
• Monitor and update schedules throughout the day and distribute changes to affected parties.
• Anticipate patients’ expectations and educational needs; understand basic procedure requirements to answer basic patient inquiries or direct inquiries to the appropriate area or person.
• Monitor use of scheduled time and schedules for conflicts.
• Update patient charts and electronic health record information with pertinent patient and insurance information.
• Attend and participate in scheduled contract, committee, and all-staff meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED