Scheduling Coordinator - Physician Practice

Lehigh Valley Health Network•Allentown, PA

22h•Onsite

About The Position

Works closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers while providing administrative and scheduling support throughout the practices.

Requirements

High School Diploma/GED
2 years Experience in a healthcare setting.
Demonstrate initiative.
Ability to handle multiple tasks efficiently and timely.
Computer skills and word processing proficiency.
Knowledge and working use of medical terminology.

Nice To Haves

Associate’s Degree
4 years Experience in a healthcare setting.
Knowledge of physician practice scheduling software

Responsibilities

Obtains all necessary information required to maintain provider schedules.
Maintains overall coordination of provider availability to cover services as required by the practice including office hours, in-patient and out-patient, scheduled meetings and conferences, and vacation or time off.
Monitors and updates schedule throughout the day and distributes changes to all affected parties.
Anticipates patients’ expectations and educational needs; understands basic requirements for all procedures performed to be able to answer basic patient inquiries or to direct the inquires to the appropriate area or person.
Monitors use of scheduled time and monitors schedule for conflicts.
Updates patient charts and electronic health record information with pertinent patient and insurance information.
Attends and participates in scheduled contract, committee, and all-staff meetings.