Scheduling Coordinator, Home Support

Erickson Senior Living • Parkville, MD

4d • Onsite

About The Position

Join our Home Support team as a Scheduling Coordinator! The Scheduling Coordinator is responsible for the coordination and scheduling of staff as well as customer service support to our residents.

Requirements

• Two years of experience in scheduling for home care, healthcare, or environment serving the senior population preferred.
• Proficiency in Microsoft office – Word, Excel.
• Experience in working with UKG Dimensions, Kronos, or other advanced time tracking software preferred.
• Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Responsibilities

• Work collaboratively with care providers in matching them with residents to strive for consistency in care.
• Educates residents and families about the program and services offered
• Evaluate and recommend services based upon resident needs.
• Manages resident schedules for private duty care as indicated on the care plan.
• Triages resident, family, and employee questions and issues.
• Provides guidance and supervision to Aides for non-clinical performance issues

Benefits

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed