Scheduling Coordinator
COMMUNITY DENTAL CARE•Maplewood, MN
•$20 - $23•Onsite
About The Position
Join our team at our Carlton Street clinic as a full-time Scheduling Coordinator! This position serves a critical role in the clinic as they are often the first point of contact with the patient and enable the clinic to run smoothly.
Requirements
- High school diploma or equivalent
- 1-2 years of customer service experience, preferably within an office setting
- Excellent written and verbal communication skills
Nice To Haves
- Bilingual proficiency in Spanish, Karen, Somali or Oromo preferred
Responsibilities
- Greet patients by phone or in-person, schedule their appointments in the computer and create a positive, welcoming experience
- Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow
- Register new patients and maintain accurate patient records
- Explain ER protocol/procedures to patients
- Monitor status of lab results prior to day of treatment and follow-up as necessary
- Provide guidance to patients and families on completion of interpreter forms
- Record patient issues/conversations in communication log or chart
- Copy and scan documents into patients’ charts; request chart/patient transfers
Benefits
- Comprehensive medical, dental and life insurance
- Paid time off and holiday pay
- 401k plus company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
