Scheduling Coordinator

New Horizons In-Home Care • Medford, OR

10d • Onsite

About The Position

The Scheduling Coordinator role is essential in helping us deliver on our mission to empower well-being through comprehensive care and companionship. At New Horizons we know every client and every caregiver is unique, which is why caregivers are hand-picked for each client to ensure the best in-home care possible. In this position you will work collaboratively with other Scheduling Coordinators, Nurse Care Managers and Human Resources to coordinate, develop, and manage our In-Home Care client and employee schedules.

Requirements

• High school diploma/GED and at least 1 year of administrative experience
• Proficient computer skills in business applications (Microsoft Word, Excel, Internet Explorer)
• Typing and data entry skills (typing speeds over 40wpm will be helpful in this position)
• Self-starter who knows how to identify opportunities with recommended solutions
• Possess strong communication skills via phone, in person and in writing
• Ability to multi-task and stay calm in a fast paced environment while ensuring attention to detail
• Ability to work as a team player in high stress situations with a positive work ethic

Nice To Haves

• Preferred knowledge of in-home care or healthcare field, CNA experience a plus
• Knowledge of scheduling in a healthcare related field is desired

Responsibilities

• Match caregivers and clients based on skill level, personality & availability
• Track client and employee hours
• Fill open shifts
• Assist clients with schedule changes
• Handle employee sick calls
• Assist with client and employee relations
• Keep excellent documentation and records

Benefits

• living wage
• opportunities for growth within the company
• staff incentive program
• scholarship opportunities
• annual $500 education credit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED