Scheduling Coordinator -bilingual in Spanish

Hamaspik Care•Spring Valley, NY
•$24 - $28•Onsite

About The Position

A growing and reputable Home Care Agency is seeking a full-time Scheduling (PCA) Coordinator to join our dedicated team at our Spring Valley, NY location. This role is ideal for a detail-oriented professional with strong communication skills and a passion for delivering exceptional customer service.

Requirements

  • Exceptional organizational skills and meticulous attention to detail.
  • Strong verbal and written communication skills.
  • Ability to manage multiple priorities effectively in a fast-paced environment.
  • Bilingual in Spanish

Nice To Haves

  • Previous experience in a home care office setting preferred.

Responsibilities

  • Serve as the primary point of contact for patients and caregivers, providing prompt, courteous, and professional assistance while ensuring a high standard of customer service.
  • Coordinate and assign caregivers to open shifts based on availability, skill set, and patient needs.
  • Accurately process payroll for caregivers within the assigned caseload, meeting all deadlines.
  • Proactively address and resolve concerns or issues raised by patients, caregivers, or internal team members.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Life insurance
  • Paid time off
  • Paid holidays
  • Training Provided
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