Scheduling Coordinator -bilingual in Spanish
Hamaspik Care•Spring Valley, NY
•Onsite
About The Position
A growing and reputable Home Care Agency is seeking a full-time Scheduling (PCA) Coordinator to join our dedicated team at our Spring Valley, NY location. This role is ideal for a detail-oriented professional with strong communication skills and a passion for delivering exceptional customer service.
Requirements
- Exceptional organizational skills and meticulous attention to detail.
- Strong verbal and written communication skills.
- Ability to manage multiple priorities effectively in a fast-paced environment.
- Bilingual in Spanish
Nice To Haves
- Previous experience in a home care office setting preferred.
Responsibilities
- Serve as the primary point of contact for patients and caregivers, providing prompt, courteous, and professional assistance while ensuring a high standard of customer service.
- Coordinate and assign caregivers to open shifts based on availability, skill set, and patient needs.
- Accurately process payroll for caregivers within the assigned caseload, meeting all deadlines.
- Proactively address and resolve concerns or issues raised by patients, caregivers, or internal team members.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Life insurance
- Paid time off
- Paid holidays
- Training Provided
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
