Scheduling Coordinator
About The Position
At Muir Home Health, we believe that home healthcare is more than just a service – it’s a commitment to enhancing the quality of life of every individual we serve. Nestled in the heart of the vibrant East Bay area of California, we are on a mission to revolutionize the way home health is perceived and delivered. Muir Home Health is growing and looking for an experienced and compassionate Scheduling Coordinator to join our team! As a scheduling coordinator with Muir Home Health, you will have the opportunity to advance your career while receiving strong compensation and excellent benefits.
Requirements
- 2+ years of scheduling experience in a health care setting, home health experience preferred
- 2+ years of EMR system experience, Home Care Home Base experience preferred
- Demonstrates strong written and oral communication skills in person, over the phone (verbal and text) and over email.
- Establishes productive organizational skills and habits.
- Provides excellent customer service skills.
- Strong team skills.
- Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
- Ability to multi-task in a fast paced office environment.
Nice To Haves
- home health experience preferred
- Home Care Home Base experience preferred
Responsibilities
- Serve as the primary and secondary responder to all inbound phone calls.
- Maintain information involving current staff and contract staff demographic information, skill sets, availability and productivity levels.
- Assist the Intake department by supplying staffing solutions to new patient referrals.
- Accurately complete all workflow associated with staff requests for scheduling changes, caseload reassignments, recertification of services, new referral scheduling, missed visit, visit time exceptions, visit time change requests.
- Support clinical leadership by maintaining the proper daily workflow of tasks.
- Communicate effectively, professionally, and thoroughly with staff regarding coordination of care expectations, educates and enforces deadlines, and establishes and maintains positive working relationships with current staff and contract staff.
- Demonstrate commitment, professional growth, and competency.
- Provide insight to identify needs for additional staff.
- Maintain comprehensive working knowledge of contractual staff relationships.
- Serve as an administrative support resource for all clinical and marketing staff.
- Ensure compliance with all state, federal & Medicare regulatory requirements.
Benefits
- Competitive compensation
- Health, dental, vision, life, and disability insurance
- 401(k) plan with generous company match
- Critical illness benefit
- Paid time off
- Employee assistance program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
