Scheduling Coordinator
About The Position
Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs. At APS, our purpose is to provide remarkable experiences for our customers and your role in that is crucial. We want to provide you with a workplace where you are appreciated, rewarded, and given opportunities to excel in your career. We are looking for a motivated individual to join our office staff as a Scheduling Coordinator. If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today!
Requirements
- No experience necessary- we will teach you everything you need to know on-site!
- A customer-centric approach with the ability to address inquiries, concerns, and issues in a courteous and helpful manner
- Exceptional telephone and interpersonal skills
- Keen eye for accuracy when reviewing dates, payments, and scheduling information
- Proficiency in computer programs and apps
- A desire to grow within the role and potentially take on additional responsibilities as experience is gained
- High school diploma or equivalent
- Must be able to pass a comprehensive background and drug screen
Responsibilities
- Represent us by answering calls, make collection calls, schedule free estimates, and following up with customers on various issues
- Provide tactical support to other departments of the company
- Keep customer records and database current
- Communicate with customers to ensure their satisfaction with our work
- Provide customers with a remarkable experience
Benefits
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Potential for incentive-based compensation
- 401(k) plans
- A trusting, respectful, and upbeat culture
- The best tools, materials, and training to ensure your success
- Opportunities for professional growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
