Scheduling Coordinator

TriHealth•Montgomery, OH

4d•Onsite

About The Position

Make a difference behind the scenes by helping patients access the care they need. As a Scheduling Coordinator, you'll work with patients, providers, and care teams to coordinate appointments, tests, and services across multiple specialties and locations. If you enjoy organization, customer service, and being part of a collaborative healthcare team, this role offers a rewarding opportunity to grow your career with TriHealth. TriHealth provides the tools, support, and opportunities to help you succeed.

Requirements

High School Diploma or GED in Healthcare (Required)
Up to 1 year experience Clerical Healthcare (Required)
Clerical background
General computer skills
Knowledge in medical terminology

Responsibilities

Demonstrates organizational skills in the management of participant appointments/tests/procedures and ensures a smooth and thorough process.
Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions. Answers phone calls promptly and courteously pertaining to setting up appointments. Relays accurate and complete messages to the appropriate person.
Effectively performs all responsibilities related to scheduling participants for specialist and routine appointments both internally and externally with many different providers and areas of specialty. Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Follows all scheduling procedures appropriately and completes scheduling paperwork accurately and timely. Communicates appropriately with customers, transportation and other departments.
Ensures all medical records are retrieved from outside providers and forwards information to the medical records department for scanning purposes.