Scheduling Coordinator - Women's Health
About The Position
TriHealth Women’s Services is committed to providing compassionate, inclusive care for women at every stage of life. As part of Cincinnati’s largest network of Women’s Health providers, our collaborative, team‑based culture allows us to deliver exceptional and comprehensive care. We value every woman’s unique story and offer services ranging from adolescent gynecology and maternity to high‑risk obstetrics, infertility, and menopause support. Join us and help make a lasting impact on the health and well‑being of women in our community. Performs clerical duties, including interpreting scheduling requests, scheduling appointments and/or tests and maintaining medical records for participants, both internally and externally with many different providers and areas of specialty. Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Has the interpersonal skill to communicate with respect and compassion to customers. Communicates information through various telecommunication devices including Epic, Misys and Outlook. Assists in coordinating participants flow concerning appointments and or tests.
Requirements
- High School Diploma or GED in Healthcare (Required)
- Up to 1 years’ experience Clerical Healthcare (Required)
- Clerical background
- General computer skills
- Knowledge in medical terminology
Responsibilities
- Demonstrates organizational skills in the management of participant appointments/tests/procedures and ensures a smooth and thorough process
- Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions. Answers phone calls promptly and courteously pertaining to setting up appointments. Relays accurate and complete messages to the appropriate person.
- Effectively performs all responsibilities related to scheduling participants for specialist and routine appointments both internally and externally with many different providers and areas of specialty.
- Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Follows all scheduling procedures appropriately and completes scheduling paperwork accurately and timely.
- Communicates appropriately with customers, transportation and other departments.
- Ensures all medical records are retrieved from outside providers and forwards information to the medical records department for scanning purposes.
Benefits
- competitive shift differentials
- opportunities for professional growth
- comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
