Scheduling Coordinator

BEACON BEHAVIORAL SUPPORT SERVICES • Bedford, TX

11d • $19 - $21 • Onsite

About The Position

As a Scheduling Coordinator with Beacon Behavioral Partners, you will be the engine of our centralized scheduling department. Based on-site in one of our DFW locations, you will schedule new and follow-up patients, partner with clinic leadership to keep provider schedules full, track referrals in our CRM, and support front office check-in processes.

Requirements

• High school diploma or equivalent
• 1+ years in healthcare scheduling, patient access, or medical front office
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Nice To Haves

• Associate's or Bachelor's degree in healthcare administration or related field
• EMR (InSync preferred) and CRM (Zoho preferred) experience
• Behavioral health or psychiatric practice experience

Responsibilities

• Schedule new patient and follow-up appointments across assigned clinics
• Partner with Program Directors to maintain fill rates and surface capacity gaps
• Run scheduling and utilization reports; act on open slots, no-shows, and recall opportunities
• Manage the referral pipeline in Zoho, log referrals, track conversion, follow up on stalled leads
• Collect copays, deposits, and balances at scheduling and check-in
• Support Grant Group front office with check-in, insurance verification, and intake
• Communicate with patients, referring providers, and clinic staff while maintaining HIPAA compliance
• Resolve scheduling conflicts and escalate provider availability issues with proposed solutions
• Maintain accurate records of scheduling, referral, and payment activity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED