Scheduling Coordinator

Excelin Health Services•Roseville, CA

8d•Onsite

About The Position

The Schedulers primary function is to facilitate scheduling of home visits for the field staff each day and assisting with the coordination of patient care. Ensuring geographic scheduling to reduce drive time and to enhance staff satisfaction and patient care.

Requirements

Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.
Home health: 2 years (Required)
Wellsky: 1 year (Required)

Nice To Haves

Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Ability to organize, prioritize and multi-task
Organized and resourceful self-starter, strong ability to work in a team.
Excellent observation, verbal, written and interpersonal communication skills.

Responsibilities

Schedules home visits for the field staff each day and assists with the coordination of patient care.
Manages clinician tracker to ensure visits are allocated appropriately across all RNs, LVNs, and Therapists. Monitors and tracks staff productivity using current metric system.
Creates and maintains staff schedules for Nursing, Therapy and Home Health Aide services. Enters schedule changes in staff schedules and reassigns patients appropriately.
Ensures geographic scheduling to reduce drive time and to enhance staff satisfaction and patient care. Schedules all new referrals to the appropriate clinician based upon location of the patient and clinician availability.
Verifies with authorization department available number of visits prior to scheduling.
Contacts clinicians and clients regarding day-to-day changes, responsible for assisting field staff on calling for scheduling if unable to reach patient.
Assigns all disciplines and clinicians in the electronic scheduling system.
Provides staffing for sick leave, vacation, long term leave.
Maintains call – in reports.
Ensure compliance with regulatory guidelines ex: 14 day supervisory visit, 14 -21day wound evaluation, 30 day therapy supervisory visit, 5 day recertification window.
Participates in the continuous quality improvement processes related to the patient population.
Other duties assigned by supervisor.