Scheduling Coordinator - Westerville CTH

Nationwide Children's Hospital • Westerville, OH

2d • Onsite

About The Position

Manages the entire patient scheduling process of their section and maintains patient reminder activity in conjunction with the scheduling.

Requirements

• High School graduate or equivalent, required.
• Two years of medical secretary experience, required.
• Excellent customer service skills to interact with the public internal and external.

Responsibilities

• Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority.
• Adjusts schedules and distributes updated schedules to necessary parties.
• Maintains accurate records and statistics.
• Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information.
• Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments.
• Generates reports on scheduling activities and presents them to relevant parties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED