Scheduling Coordinator
About The Position
At STEPS, we are committed to delivering compassionate and evidence-based Applied Behavior Analysis (ABA) therapy to children and families. Our team thrives on consistency, collaboration, and care - and we're looking for an experienced Staffing Coordinator to help us match the right professionals with the right clients, supporting both their growth and our mission. We are seeking a highly organized and proactive Staffing Coordinator with experience in ABA therapy staffing. In this role, you will manage caseload assignments, optimize staff schedules, and serve as a vital communication bridge between team members and families. This is a hybrid position , with a mix of remote work and in-office collaboration at our Pikesville, MD location.
Requirements
- 2+ years of staffing coordination experience (ABA therapy strongly preferred)
- Familiarity with ABA therapy roles and terminology (RBTs, BCBAs, caseload, session notes, etc.)
- Strong organizational skills and attention to detail
- Excellent written and verbal communication
- Comfortable working with scheduling platforms and client management software
- Ability to prioritize in a fast-paced, evolving environment
- Positive attitude and team-focused mindset
Responsibilities
- Coordinate staff schedules and client sessions across multiple locations and service areas
- Ensure appropriate client-therapist matches based on skill, availability, and location
- Collaborate with clinical and administrative teams to understand staffing needs and caseload requirements
- Monitor staffing levels and proactively address gaps or scheduling challenges
- Maintain accurate and up-to-date records using internal scheduling and case management systems
- Communicate effectively with therapists, families, and supervisors to ensure smooth scheduling transitions
- Support onboarding of new BCBA's as it relates to initial client placements
- Track employee availability, PTO, and time-off requests in relation to client coverage
Benefits
- Hybrid work flexibility (2–3 days in office in Pikesville)
- Competitive salary based on experience
- PTO, paid holidays
- Health, dental, and vision insurance
- Professional development opportunities
- Supportive and mission-driven team culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
