Scheduling Coordinator

Texas A&M University System•Houston, TX
•Onsite

About The Position

The Program Specialist II (Scheduling Coordinator), under general supervision, supports scheduling operations, customer service, and event coordination for the Texas A&M University Space Institute in Houston. This position assists the Lead Scheduler in managing facility schedules, coordinating stakeholder requests, and supporting external rentals and events. The Scheduling Coordinator plays a key role in day-to-day scheduling execution, conflict resolution support, and ensuring a high level of service for tenants, partners, and external visitors.

Requirements

  • Bachelor’s degree in applicable field or equivalent combination of education and experience
  • Two (2) years of related experience
  • This position is security sensitive and requires United States Citizenship only.

Nice To Haves

  • Experience supporting scheduling or operations in a multi-use or multi-tenant environment
  • Experience in event coordination, conference planning, or facility scheduling
  • Experience interacting with external clients, partners, or stakeholders
  • Familiarity with scheduling systems, calendars, or reservation software
  • Strong organizational and time management skills
  • Ability to manage multiple tasks and competing priorities
  • Excellent interpersonal and customer service skills
  • Strong communication skills, both verbal and written
  • Ability to work collaboratively with diverse stakeholder groups
  • Attention to detail and ability to follow established processes
  • Ability to adapt to a fast-paced, dynamic environment

Responsibilities

  • Assists in coordinating daily scheduling activities across Institute spaces, including auditorium, Moon and Mars simulation environments, conference rooms, and shared facilities
  • Maintains scheduling systems, calendars, and reservation platforms to ensure accuracy and accessibility
  • Supports identification and resolution of scheduling conflicts by coordinating with stakeholders
  • Assists with planning and logistics for events, programs, and facility usage
  • Coordinates scheduling requests from tenants, faculty, staff, and external users, including special events and multi-day conferences
  • Ensures scheduling data is accurate, up-to-date, and aligned with Institute policies and priorities
  • Implements scheduling procedures, policies, and best practices
  • Coordinates with internal teams to ensure facility readiness for scheduled activities and events
  • Serves as a resource to staff and stakeholders for scheduling-related questions and processes
  • Serves as a primary point of contact for customers seeking to schedule events, facility use, or tours
  • Provides customer service to external stakeholders interested in renting the auditorium or using Institute facilities
  • Communicates scheduling availability, policies, and requirements clearly and professionally
  • Supports development and distribution of scheduling-related communications and updates
  • Assists the Lead Scheduler in coordinating logistics for conferences, facility rentals, events, and tours hosted at the Institute
  • Serves as a liaison between internal teams, tenants, and external stakeholders to support event execution
  • Supports coordination of event setup requirements and scheduling logistics
  • Performs additional duties as assigned

Benefits

  • Competitive medical insurance benefits through Blue Cross and Blue Shield of Texas and Prescription coverage by Express Scripts.
  • Options for Vision, Dental, Life, and Long-Term Disability insurance.
  • A defined benefit retirement plan with the Teacher Retirement System of Texas (TRS) with 8.25% employer contribution.
  • Additional Voluntary Retirement Programs: Tax Deferred Account 403(b) and a Deferred Compensation Program 457(b).
  • Flexible spending account options for medical and childcare expenses
  • Generous paid time off with holidays, vacation and sick leave.
  • Robust free training access through LinkedIn Learning plus professional development opportunities.
  • Tuition assistance and Educational release time to further your academic pursuits.
  • Access to Engineer Your Wellness programs that provide opportunities for employees to engage in health and fitness.
  • Wellness release time offered to employees to promote work/life balance.
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