Scheduling Coord, Sr - ORMC Surgery - Mon - Fri / 8:30AM - 5:00PM

Orlando Health•Orlando, FL

21h•Onsite

About The Position

The Scheduling Coordinator will communicate regularly with physicians, which may include, patients, ancillary and surgical areas to involve: scheduling, rescheduling, and cancellation of single/multiple tests and procedures. This is an onsite position with no remote option, supporting ORMC Surgery, ACC Surgery, and ORMC Endoscopy. Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for over 100 years and is a large acute-care facility with a Level I Trauma Center. It has received numerous accolades for its quality of care, patient safety, and nursing excellence. ORMC is part of the Orlando Health system, dedicated to providing professional and compassionate care. Orlando Health is committed to offering comprehensive benefits, including free career-growing education programs and well-being services, with benefits starting on day one and offering flexibility.

Requirements

High school diploma and medical terminology and/or basic anatomy training required.
Three (3) years of experience in clinical registration and scheduling.
Associated degree in Business, information systems clinical field or related may be substitute for two years of experience.

Nice To Haves

Associate’s degree in Business, information systems, clinical field or related may be substituted for up to two (2) years of experience.

Responsibilities

Responsible for maintenance of appropriate departmental schedules.
May provide feedback to manager for human resources functions such as hiring, coaching, and counseling.
Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules.
Accurately communicates prep information, arrival time and arrival location to patient.
Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventional procedures.
Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy.
Consistently reviews the schedules daily and communicates all changes to appropriate staff.
Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data en
Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.
Assist in training or mentoring of all team members.
Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.