Scheduling Coordinator / Front Desk Administrator

Arch Orthodontics PC • Boston, MA

7d • $18 - $30 • Onsite

About The Position

Launch your career as a Scheduling Coordinator / Front Desk Administrator—the person who keeps our office running smoothly and patients feeling cared for. You’ll build real-world skills in patient communication, scheduling accuracy, and front-desk operations while learning from a supportive team. A Day at the Desk: You start by getting the front area set for a steady Monday–Friday flow—reviewing the schedule, confirming a few appointments, and making sure you’re ready to welcome each person by name. Throughout the day, you shift smoothly between quick conversations at the desk and focused time at the computer, keeping the pace calm even when it gets busy. You’ll guide patients through check-in and check-out moments, help families understand what’s next, and keep communication moving between rooms so no one feels stuck waiting. By the afternoon, you’re tying up loose ends, preparing for tomorrow’s schedule, and leaving knowing the office ran better because you were there.

Requirements

• Strong customer service mindset and phone etiquette
• Solid computer skills and comfort learning new tools
• Excellent communication, multitasking, and attention to detail
• Organized, dependable, and a true team player

Responsibilities

• Manage appointments and calendar flow with accuracy and urgency
• Answer phones professionally and communicate clearly with patients
• Collect payments, process check-outs, and handle basic front-desk transactions
• Keep records organized and details correct across systems
• Coordinate with teammates to keep the day on track

Benefits

• Medical, Dental, and Vision insurance
• 401(k)
• Life Insurance
• Health Savings Account (HSA)
• Competitive salary
• Paid Time Off (PTO)
• Birthday celebrations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed