Scheduling Clerk

Martin County Hospital DistrictStanton, TX
Onsite

About The Position

The scheduling clerk for the Rural Health Clinic manages multi-line telephone system and is responsible to meet the customer's needs through scheduling of appointments, managing messages, and handling customer requests in an efficient and timely manner. The scheduler is responsible for collecting essential patient and payor information needed to secure appointments. Responsible to maintain provider patient schedules; may block schedules and reschedule patients as necessary. Informs patients of business office policies related to copay and financial obligations when making appointments. Assists with other clerical duties to support the rural health clinic.

Requirements

  • High School Diploma or equivalent
  • One (1) year of office experience in a medical setting preferred

Responsibilities

  • Manages multi-line telephone system
  • Schedules appointments
  • Manages messages
  • Handles customer requests efficiently and timely
  • Collects essential patient and payor information
  • Maintains provider patient schedules
  • Blocks schedules and reschedules patients as necessary
  • Informs patients of business office policies related to copay and financial obligations
  • Assists with other clerical duties to support the rural health clinic
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