Scheduling Clerk

VillaraMcClellan Park, CA

About The Position

The Startup Coordinator is responsible for supporting daily operations related to startup scheduling, builder coordination, reporting, and dispatch functions. This role ensures accurate tracking, timely scheduling, and effective communication between internal teams, technicians, and builders.

Requirements

  • High school diploma or GED required.
  • Relevant experience in scheduling, dispatch, or administrative support preferred.

Responsibilities

  • Manage startup scheduling for all builders to ensure timely completion of jobs.
  • Review and process open jobs startup reports, including reschedules and follow-ups.
  • Coordinate unoccupied warranty scheduling across all builders.
  • Provide dispatch support including scheduling updates and job coordination.
  • Review parts ready report and schedule startups accordingly.
  • Generate and maintain TECO reports and verify job readiness.
  • Track and verify power confirmations, including no power at AC set conditions.
  • Monitor and address no finish reported at AC set reports and tags.
  • Review AC set pass reports and monitor job statuses such as on hold and in progress.
  • Track and manage two system reports and related tags.
  • Complete ServiceTitan customer chat closeouts accurately and timely.
  • Provide clerical support to technicians and supervisors as needed.
  • Complete AC set job close out tasks within dispatch systems.
  • Maintain professional email correspondence with internal and external stakeholders.
  • Respond to and manage startup direct line communications.
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