Scheduling Clerk

Sarah Bush Lincoln • Mattoon, IL

1d • $18 - $28 • Onsite

About The Position

Scheduling Clerks are responsible and accountable for the scheduling of procedures, pre-registration of patients and checking medical necessity of procedures as required. Acts as a liaison between patients and Health Center staff and works to resolve problems. Provides support to the patient services area.

Requirements

• High School (Required)

Nice To Haves

• Pay based on experience

Responsibilities

• Acts as a productive/professional member of the central scheduling/patient services team.
• Any other duties and responsibilities as assigned by management.
• Contacts no show to reschedule appointments.
• Creates authorization referrals as required when scheduling patient appointments.
• Demonstrates appropriate customer service behaviors by a positive attitude and a willingness to facilitate scheduling team function.
• Maintains a safe and neat work environment.
• Obtain physician's written orders and ensures orders match scheduled procedures.
• Obtains current patient demographics and insurance benefits for the Health Sysye
• Pre-registers patients at the time of scheduling and checks medical necessity of procedure as required.
• Provides support to patient services and assists with registration with transporting patients as required.
• Remains current on new construction, new physicians, and events within the Health System.
• Remains current on new procedures performed by ancillary departments including the preparatory instructions and scheduling restrictions.
• Serves as a customer service representative and acts as a liaison among patient, family, staff, and medical staff. Initiates problem resolution as needed.
• Works closely with the ancillary departments and radiologists to ensure proper scheduling of procedures.

Benefits

• Career development is available through continuing education and on-site training
• professional and personal development programs
• solid benefit package
• on-site classroom learning programs
• internet courses
• generous tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED