SCHEDULING CLERK - FULL TIME

WATSON CLINIC ASC LLC•Baltimore, MD

13d•Onsite

About The Position

The Scheduling Clerk is responsible for scheduling operative and endoscopic procedures, ensuring adequate time, checking privilege lists, and resolving conflicts related to time, equipment, and space. This role involves managing the notification process for new cases, add-ons, changes, and cancellations. The clerk also prints and faxes schedules to physician offices for confirmation, makes necessary changes, and notifies Anesthesiology about specific case times and blocks. Coordination with Clinical Directors and Managers regarding block time is essential, as is conferring with physician offices to make approved changes to block time. Additionally, the position provides clerical support to other areas, assists with patient phone calls, and promotes positive communication with physicians, their staff, and coworkers. The role also involves promoting a positive image of Watson Clinic Surgery Center, assisting patients with payments in the PFS Department, creating payment arrangements when necessary, and staying updated on current practices in scheduling, verification, and admission departments to better assist patients.

Requirements

High School graduate or equivalent

Nice To Haves

Minimum of (3) years of directly related scheduling experience

Responsibilities

Schedules operative and endoscopic procedures, providing adequate time, checking privilege list and review any conflicts for time, equipment and space.
Responsible for notification process involving newly scheduled cases, add-ons, changes and cancellations.
Prints schedule and faxes to appropriate Physician office for schedule case confirmation. Once the schedule had been confirmed; makes the necessary changes.
Notifies Anesthesiology regarding specifics case times and block.
Coordinates with Clinical Directors and Manager regarding block time.
Confers with the Physician’s office and makes any necessary changes to the Physician block time as approved by the WCSC Clinical Director.
Provides additional clerical support to other areas.
Assists in answering the phone and making phone calls to patients.
Promotes positive communications with physicians, their office staff and coworkers.
Promotes a positive image of Watson Clinic Surgery Center on a daily basis through interaction with patients and their families, clinical staff and visitors.
Assists with patients in regards to any payments throughout the PFS Department.
When necessary will create payment arrangements with the patient.
Stays up to date on current practices for the scheduling, verification and admission departments in order to better assist patient questions and concerns while at the facility.