Scheduler to the Commissioner
About The Position
The New York City Department of Youth and Community Development (DYCD) is recruiting a Scheduling Assistant to support the day-to-day operations of the Commissioner’s Office and coordinate priorities, information, and activities across the agency. The role works closely with the Commissioner, Chief of Staff, and Senior Advisor to the Commissioner on scheduling, information management, and meeting and engagement preparation. It serves as a coordination point between the Commissioner’s Office, internal teams, and external stakeholders to help ensure timely, organized, and responsive communication. Under the supervision of the Chief of Staff, the Scheduling Assistant is a pivotal member of the Commissioner’s executive team.
Requirements
- For one qualification pathway: a baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties.
- Alternatively, high school graduation or equivalent and six years of experience in community work or community-centered activities related to the duties.
- Education and/or experience equivalent to either pathway may qualify; all candidates must have at least one year of relevant community work or community-centered activities experience.
Responsibilities
- Answer, screen, or forward calls; provide information; take messages; and schedule appointments.
- Determine the nature and purpose of meetings and direct or escort visitors to destinations.
- Prepare meeting agendas and/or collect briefings for upcoming meetings at least 24 hours in advance.
- Process and prepare memos, correspondence, travel vouchers, and other documents.
- Monitor and track the Commissioner’s incoming telephone calls, manage messages, and make return calls as requested.
- Optimize scheduling to prevent double bookings, resolve time conflicts for leadership and key personnel, and manage meeting cancellations and notifications.
- Keep the driver updated on meeting locations and ensure the driver’s contact information is included on the calendar.
- Coordinate space, setup, invitations, catering, and transportation for committee, board, and other meetings for the Commissioner and executive leadership.
- Partner with the communications team to schedule radio and television press interviews for the Commissioner and executive leadership.
- Serve as the primary point of contact for the Commissioner’s Office for internal and external communication.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
