SCHEDULING AND INVOICING COORDINATOR

Leixir Dental Group • Punta Gorda, FL

2d • $17 - $19 • Onsite

About The Position

Leixir Dental Laboratories are full-service state-of-the-art dental labs which offer a complete range of leading-edge dental products. Our labs represent a perfect balance between innovative technology and traditional methods. We are the leader in state-of-the-art cosmetic and restorative dentistry, and our labs are committed to providing you with the best, most up-to-date products and services.

This role involves maintaining professional relationships with key personnel and managers to influence the development of broad company strategies. The coordinator will accurately input doctor's prescription details, patient information, and due dates into the system to ensure on-time delivery and expedite cases through the lab. Responsibilities include assisting and supporting the department by ensuring accuracy in LabTrac and checking the accuracy of Dentists Rx, helping to keep the department organized, and flagging any late cases. The coordinator must ensure compliance with all client requests, lab procedure authorizations, quality job standards, quality product standards, and company policies and procedures. Additionally, the role involves preparing work for shipment after the QC process, packing and wrapping outsourced cases ready for shipping, and making non-technical phone calls to dentist offices to retrieve missing information from prescriptions. Processing and inputting patient due dates accurately into the system is also a key function to ensure on-time delivery and expedite cases through the lab.

Requirements

• High school diploma or equivalent required.
• Computer knowledge with ability to learn new programs quickly.
• Organized with a strong attention to detail and accuracy.
• Able to be flexible – you can easily shift priorities and manage your time effectively.
• Diplomatic – you take care to weigh outcomes, think about your response, manage realistic expectation.

Nice To Haves

• Knowledge of dental lab products, materials and techniques preferred.
• Display enthusiasm and a positive attitude – you approach challenges with a can-do spirit and inspire others with your positive energy.
• Take initiative – you quickly and accurately identify roadblocks, rally your resources, provide options to our partners, and execute unafraid to ask questions.
• Autonomous leaner – you can think, act, and pursue your studies independently; you’re motivated to learn about the dental lab space.
• Excellent written and verbal communication – you understand that communication is key in preventing and turning around a subpar poor experience. Excellent communication is precise, clear, compelling, and personable.
• Receiving feedback is important to you – you know that coaching, feedback, and direction are delivered with good intention and necessary to grow and level-up in the organization.

Responsibilities

• Maintain professional relationships with key personnel and managers to influence the development of broad company strategies.
• Input the doctor’s prescription details, patient information and due dates in our system accurately to ensure on-time delivery and expedite them through the lab.
• Assist and support the department ensuring accuracy in LabTrac and checking the accuracy of the Dentists Rx.
• Assist in keeping the department organized and flagging any late cases.
• Ensure compliance of all client requests and lab procedure authorizations, quality job standards, quality product standards and company policies and procedures.
• Prepare work to be shipped out after QC process; pack and wrap all cases that will be outsourced and are ready for shipping.
• Make non-technical phone calls to the dentist’s offices to retrieve missing information from Rx.
• Process and input patient due dates in our system accurately to ensure on-time delivery and expedite them through the lab.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED