Scheduling Analyst III
About The Position
The Scheduling Analyst supports enterprise-wide workforce efficiency by developing data-driven staffing plans and property-specific schedules that align with business demand, service standards, and labor requirements. Working cross-functionally with Operations, HR, and Finance, the role ensures optimal labor deployment, compliance with policies and union agreements, and consistent service delivery across gaming and hospitality operations at a specific property. Reports to Regional Manager of Centralized Scheduling with a dotted line reporting structure to Property Finance and President.
Requirements
- Deep understanding of workforce planning software; prior experience with Virtual Roster, Kronos, Amadeus, or RMS preferred.
- Prior experience in workforce planning, scheduling, or operational analytics (3+ YOE preferred).
- Strong understanding of labor standards, scheduling optimization, and compliance frameworks.
- Excellent organizational skills with keen attention to detail and accuracy.
- Ability to communicate effectively and collaborate across functions.
- Labor scheduling for designated functions / locations.
- Communicate to Scheduling Manager & functional leaders on scheduling changes and gaps.
- Develop & monitor labor scheduling KPIs & report out to stakeholders.
- Ensure staffing and labor governance standards are upheld (e.g., overtime is within acceptable limits).
Responsibilities
- Develop, publish, and maintain weekly and monthly staff schedules that align with demand forecasting, labor standards, and service goals.
- Continuously monitor and adjust staffing levels in response to changing business volumes, guest demand, and operational requirements.
- Coordinate with department leaders to balance workforce efficiency with service quality.
- Serve as on-property subject matter expert for workforce management and scheduling systems (e.g. Virtual Roster & Workforce Dimensions).
- Manage scheduling data accuracy, troubleshoot system issues, and ensure integrity of employee time & records.
- Generate and analyze reports related to staffing utilization, labor costs, and productivity to support operational decision-making.
- Identify process improvements that increase scheduling accuracy, operational efficiency, and employee satisfaction.
- Monitor and report on key workforce metrics such as occupancy, service level, absenteeism, and adherence.
- Partner with other involved functions (e.g., operations, finance, HR) to align labor plans with operation goals and budget targets.
- Communicate schedule updates and staffing insights clearly to leaders and team members.
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
