Scheduler

Platinum Dermatology Partners LLC•Plano, TX
•Onsite

About The Position

The Medical Scheduler is responsible for managing patient scheduling, coordinating physician calendars, handling high call volumes, and providing exceptional customer service in a fast-paced medical office environment. This role serves as a key point of contact for patients and supports efficient clinic operations through accurate scheduling, registration, insurance verification, and administrative support.

Requirements

  • High school diploma or GED equivalent.
  • Minimum two-three years of experience in a medical office.
  • Prior medical scheduling experience is required.
  • Excellent written and verbal communication skills.
  • Excellent customer service skills are required.
  • Excellent phone skills is required.
  • Ability to multi-task and work in fast-paced environment.
  • Detail-oriented.
  • Basic understanding of healthcare plans.
  • Be able to read and understand medical benefits.

Nice To Haves

  • Dermatology experience is preferred.
  • Prior experience with Mohs is not required, but STRONGLY preferred.
  • Bilingual is a plus.

Responsibilities

  • Assist with high call volume
  • Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
  • View patient visit notes, identifying problems & diagnosis listed and physician orders
  • Assist in patient registration and financial transactions
  • May schedule radiology/lab
  • May include recall scheduling
  • Perform other duties as assigned

Benefits

  • Medical, Dental, and Vision insurance
  • Short-term/Long-term disability
  • Life and other voluntary plans
  • 401(k) plan
  • Employee Referral Program
  • Paid Time-Off
  • Company-Paid Holidays
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