Scheduler

Integrity Express Logistics•Tampa, FL

2d•Onsite

About The Position

At Integrity Express Logistics, we are seeking a highly organized Scheduler to provide daily support to a Logistics Account Executive. The Scheduler will report to the Sales Support Manager. In this position, your responsibilities would include appointment setting, data entry, email communication, and load building. To be successful as a Scheduler, you must thrive in a fast-paced work environment while also providing the best customer service experience possible.

Requirements

High school graduate or equivalent
Proficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office products
Administrative, scheduling or logistics account management experience

Nice To Haves

Focus, self-motivation, problem solving skills and strong attention to detail
Top notch customer service skills
Ability to work in a fast-paced, ever-changing setting
A positive attitude and the ability to communicate effectively

Responsibilities

Ensure the account runs smoothly daily by staying highly organized
Assist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer service
Perform various account management tasks such as load building, appointment scheduling, phone management and email correspondence
Coordinate and plan pickup and delivery of shipments per customer requirements
Communicate details about shipments with customer contact
Revise previously scheduled appointments when issues occur
Assist with billing as needed
Ad hoc duties