[B] Scheduler, AgeCare Royal City

AgeCare•New Westminster, BC

1d•Onsite

About The Position

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us. The Scheduler is responsible for the booking of shifts, the effective day to day business operations, providing reports on an ad-hoc basis and as requested. This role will establish continuous, innovative improvement of current services in order to provide an enhanced customer service experience.

Requirements

High School Diploma or GED required.
Minimum 2 years’ experience in same or similar role.
Ability to operate related equipment i.e., word processing software and spreadsheet programs.
Demonstrated proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Excellent verbal and written communication skills.
Upholds in maintaining confidentiality.
Demonstrated analytical and problem-solving skills.

Nice To Haves

Diploma in office management or related field preferred.
Preference will be given to those who have experience in a unionized health care environment.

Responsibilities

Provides solution focused assistance to site staff.
Ensures all shifts are filled to meet business needs.
Responsible for the management of “site workbook” of vacant shifts.
Manages sick time, time & attendance records, filling up shifts, and scheduling.
Prepares daily assignment sheets for the departments.
Authorizes and affirms that overtime and agency use is minimal.
Assures effective communication with management regarding unit staffing status and issues.
Accurately inputs relief staff into shifts in Kronos.
Enters accurate hours/pay codes are entered for relief staff.
Liaison with Unit Clerks/Administrative staff.