Scheduler

Lifepoint Health • Sierra Vista, AZ

19h • Onsite

About The Position

Canyon Vista Medical Center, part of Lifepoint Health, is seeking a Scheduler. This role is vital for making communities healthier by prioritizing patient well-being and providing exceptional care to others. As a Scheduler, you will be responsible for scheduling patient testing, procedures, and admissions, obtaining pre-certification/authorization, collecting accurate insurance information, and answering incoming phone calls. You will also communicate special instructions and testing requirements to patients or physician office staff. Canyon Vista Medical Center is a 106-bed acute care hospital offering exceptional care for over 60 years, including a Level III Trauma unit and Center of Excellence for Total Joint Replacement. Lifepoint Health is a diversified healthcare delivery network spanning 29 states, committed to community-based care and fostering an inclusive workforce.

Requirements

• High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.
• Fluent in Spanish
• Computer experience required.

Nice To Haves

• Prior scheduling experience in a healthcare environment is strongly preferred.
• Medical terminology, billing, and/or collection experience preferred.

Responsibilities

• Schedules patient testing, procedures, and admissions; obtains pre-certification/authorization numbers and enters them into the scheduling or registration system; collects and enters accurate insurance information; and answers incoming phone calls.
• Schedules patients for ancillary, surgical, and medical testing, procedures, and admissions, ensuring patients are not scheduled when personnel are unavailable.
• Notifies patients or physician office staff of any out-of-network carriers or issues that may result in reduced benefits.
• Communicates special instructions, testing requirements, and any other pertinent information or documents to patients or physician office staff.
• Maintains awareness of next-day scheduling reports to ensure registration staff are prepared for arriving patients, appropriate testing is performed, time slots are available, and the necessary staff are scheduled.
• Obtains physician orders and required authorization or pre-certification.
• Enters outpatient procedures into the Order Entry System.
• Ensures consistency between the scheduling module and the admissions module for patients being admitted for services.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED