Scheduler

Great Plains Health•North Platte, NE

About The Position

Great people. Great careers. Join the team at Great Plains Health, where you can be a part of something, well, great. The Patient Scheduler is responsible for scheduling those services designated to central scheduling in a timely manner while insuring that all the required documentation is present on the order and following all protocols established by the department performing the test. Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other. As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community. Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.

Requirements

  • After six months of employment, maintains a minimum accuracy rate of at least 99%.

Responsibilities

  • Scheduling services designated to central scheduling in a timely manner.
  • Ensuring all required documentation is present on the order.
  • Following all protocols established by the department performing the test.
  • Maintaining a thorough understanding of the Scheduling modules in the Hospital Information System and Document Imaging System.
  • Scheduling, canceling, and rescheduling patients.
  • Editing or updating patient appointment desk to reflect changes in patient demographics (phone number, address, status).
  • Interpreting insurance information and insurance cards.
  • Demonstrating proper use of software applications to carry out duties, including other related modules in the information system and Order Facilitator.
  • Managing downtime procedures and re-initiation of Hospital Information System and Document Imaging System as related to scheduling.
  • Interpreting orders and determining the test that requires scheduling.
  • Managing difficult phone conversations with potential patients and others.
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