Scheduler

United State Cold Storage Inc / USCS•Lebanon, IN

6d•Onsite

About The Position

The Scheduler is responsible for ensuring that all customer inbound and outbound loads are set up for delivery or pickup. This role involves gathering and maintaining all data and records relative to scheduling. The individual will consistently contribute to USCS’s key performance areas, including sales, customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation, while maintaining a positive work environment. This position works closely with supervisors, customer service, the transportation department, warehouse staff, and the local USCS management team.

Requirements

High school degree or equivalent
Excellent communication skills, written and oral.
PC, leadership and planning skills helpful.
Good arithmetic, reading, and typing skills
Sit and/or stand for extended periods of time
Be able to see, speak and hear
Ability to work overtime as needed
May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
Understand and follow verbal instruction, written instruction and company policies.
A starter that can work independently and coordinate with others
Follow safety procedures at all times.
Ability to manage stress and productivity guidelines
Always maintain a professional manner in appearance and communications.
Participate in staff and/or customer meetings if required.

Nice To Haves

Experience in AS400, SAP, Word, Excel and PowerPoint preferred.
Experience with warehouse paperwork preferred.

Responsibilities

Assist in meeting scheduling demands while building good customer relationships and ensuring that all requests are responded to in the highest professional manner.
Set up all customer pickups and deliveries in our WMS/Phenix (if applicable), including our customer account specific transportation driven systems if required (e.g., Blujay, OTM, etc.).
Utilize IAS tool as able to assist with scheduling.
Respond to all customer and carrier calls and emails that are received in the highest professional manner.
Distribute documentation to the appropriate party.
Maintain facilities pickup and delivery schedule.
Ensure the accuracy of all scheduling documents.
Assist Superintendent and Operations Manager with any requests or projects as assigned.
Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
Identify and record any issues relating to product, processes and/or quality.
Initiate, recommend, or provide solutions through appropriate channels.
Verify the implementation of solutions.
Follow posted security procedures at all times while in the building.
Participate in safety and educational training.