Scheduler (Full-time, Days)

Rochester Regional Health

5d • $18 - $22 • Onsite

About The Position

As a Scheduler, your exceptional organization and time management skills are key in the efficient and successful scheduling of services throughout the system. This role involves managing incoming calls, greeting customers, taking messages, sorting and distributing mail, reviewing patient letters for accuracy, and ensuring outgoing mail is ready for the mailroom. The Scheduler will also recognize and communicate any problems or issues related to scheduling practices. Specific duties include coordinating surgical scheduling for multiple physicians, including pre-admission history and physicals, diagnostic procedures, and in-house procedures. Additionally, the role involves scheduling timely and efficient transportation for patients to skilled nursing facilities, rehabilitation facilities, or home. For the ElderOne program, responsibilities include accurately documenting sick time and absenteeism for home care employees, providing input on annual home care caregiver employee evaluations, establishing and maintaining an annual vacation and time off schedule for assigned staff, and maintaining KRONOS scheduling.

Requirements

• N/A

Nice To Haves

• Bachelor’s degree in business, social sciences, human resources, or equivalent preferred
• Equivalent combination of education and experience will be considered
• Minimum of two (2) years of relevant healthcare experience preferred
• Strong analytical, computer, organizational, customer service and communication skills
• For the transportation departments, knowledge of IDX and CCS is beneficial
• Strong written and verbal communication skills

Responsibilities

• Manage incoming calls, greet customers, take messages as necessary
• Sort and distribute incoming mail
• Review patient letters for accuracy and assure outgoing mail is ready for the mailroom
• Recognize and communicate any problems or issues related to scheduling practices
• Coordinate surgical scheduling for multiple physicians, i.e. pre-admission history and physicals, diagnostic procedures, in-house procedures, etc.
• Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility or to their home address as needed
• Accurately document sick time and absenteeism for home care employees (ElderOne Only)
• Provide input on annual home care caregiver employee evaluations (ElderOne Only)
• Establish and maintain an annual vacation and time off schedule for assigned staff (ElderOne Only)
• Maintain KRONOS scheduling (ElderOne Only)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed