Receptionist - Oncology - Full Time

Trinity Health•Mason City, IA

6d•Onsite

About The Position

The Scheduler is responsible for coordinating and scheduling inpatient and outpatient procedures, tests, and surgeries across multiple facilities. This role ensures efficient use of provider schedules, communicates with patients and physicians, and adheres to departmental and insurance requirements. The Scheduler also handles preauthorization, manages clinic schedules to enhance patient experience and productivity, and triages incoming calls appropriately.

Requirements

High school diploma or equivalent required.
2 years of experience in a medical or healthcare setting is required.

Responsibilities

Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
Coordinates surgery and procedural schedules with physicians, hospitals, and departments.
Ensures room availability; required equipment, and medication are arranged prior to procedures.
Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
Adapts to various changes and updates various scheduling systems promptly.
Informs patients with appointment details including date, time, location, and preparation instructions.
Schedules follow-up appointments as directed by physicians.