Full Time Receptionist

Rosen Nissan Madison•Madison, WI

1d•Onsite

About The Position

The Full-Time Administrative Assistant/Receptionist is responsible for delivering exceptional customer service assistance and assisting with day to day administrative needs. This entails answering phone calls, addressing visitor questions and needs, and providing an overall welcoming environment.

Requirements

Team player focused on providing exemplary customer service
Ability to multi-task in a fast-paced work environment
Detail-oriented with strong organizational and communication skills
18 years of age or older required
Valid driver's license and willing to submit to pre-employment background check

Responsibilities

Greet customers at the reception desk in a pleasant and professional manner
Receive cash, checks and credit card payments from car deals and provide receipt of payment
Maintain key, gas, plate and inventory spreadsheets
Promptly and efficiently answer multi-line switchboard and direct consumers to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Distribute daily intercompany paperwork.
Accepting new vehicles into inventory which included tagging keys, entering data into appropriate inventory systems and accounting entries.
Process dealer trade paperwork and submit to corporate for processing.
Submitting monthly supplies and coffee orders to corporate
Maintain coffee bar by keeping counter-tops clean and refilling products as necessary
Filing paperwork as needed.
Perform any other special duties as requested by dealer and other managers
Regular attendance consistent with attendance policy