Scheduler - PRN

Lifepoint Health • Clyde, NC

1d • Hybrid

About The Position

Your experience matters

Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler working in the Outpatient Clinic or the Health and Fitness Center, you'll join a team dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Join our team at Haywood Regional Medical Center, where a long-standing tradition of excellence meets a commitment to exceptional patient care. As a leading healthcare provider in Western North Carolina, we offer a comprehensive range of services, including Orthopedics, Spine Services, Cardiology, Emergency Medicine, General Surgery, Women's Care, and Behavioral Health, supported by 11 multi-specialty physician clinics. Our growing health system also features a modern Outpatient Care Center, Health & Fitness Center, and two urgent care locations, creating a collaborative environment dedicated to improving the health and well-being of the communities we serve.

Requirements

• High school diploma or equivalent required.
• Proficiency with computers and ability to quickly learn scheduling and electronic systems.
• Strong communication and customer service skills with the ability to interact professionally with patients and physician offices.
• Excellent attention to detail with a focus on accuracy in scheduling, insurance verification, and patient information.
• Ability to work independently in a fast-paced environment while managing multiple priorities and maintaining patient confidentiality in accordance with HIPAA standards.

Nice To Haves

• Prior scheduling experience in a healthcare or clinical setting strongly preferred.
• Knowledge of medical terminology, insurance, billing, or collections preferred.

Responsibilities

• Schedule patients for rehabilitation services, procedures, and diagnostic testing while ensuring appropriate staffing, resources, and appointment availability.
• Coordinate appointment changes, cancellations, and rescheduling to support efficient patient flow and a positive patient experience.
• Verify physician orders and obtain required insurance authorizations or pre-certifications prior to scheduled services.
• Enter and manage outpatient orders and procedures accurately within the scheduling and order entry systems.
• Communicate insurance coverage details, out-of-network status, and potential benefit impacts to patients and physician offices.
• Provide clear pre-appointment instructions, testing requirements, and supporting documentation to patients and referring offices.
• Maintain accurate, up-to-date scheduling information while ensuring confidentiality and compliance with healthcare privacy standards.

Benefits

• Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED