Scheduler

The US Oncology Network•Peru, IL

7h•Onsite

About The Position

Illinois CancerCare is seeking a highly organized and patient-focused Scheduler to join their team at the Peru clinic. This role involves scheduling appointments, scans, and treatments, supporting billing, and patient communication. The Scheduler will work closely with providers, patients, and clinical teams to ensure accurate and timely scheduling aligned with patient care plans. This position is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys being part of a collaborative care team.

Requirements

High school diploma or GED (required)
3+ years of experience in a healthcare setting (preferred)
Strong communication, problem-solving, and multitasking skills
Familiarity with EMR systems and medical terminology
Ability to work independently and as part of a team in a fast-paced environment

Responsibilities

Schedule follow-up visits, lab tests, imaging, and treatments for patients, including coordination with outside facilities.
Communicate appointment details and test instructions clearly to patients.
Collect co-pays, verify insurance codes, and enter billing information into the EMR.
Manage provider schedules and update consult, vacation, and on-call calendars.
Reschedule missed or changed appointments and confirm updates with patients.
Monitor and follow up on outstanding orders, referrals, and long-term follow-up needs.
Respond to patient messages and voicemails in a timely and professional manner.
Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.
Travel to satellite clinics as required.
Adhere to HIPAA, OSHA, and Illinois CancerCare policies and procedures.