Scheduler - Primary Care Clinic

Saint Luke's Health System•Lee's Summit, MO

7d•Onsite

About The Position

We are hiring a Scheduler for our Primary Care Clinic in Lee's Summit, MO! This position will schedule acute patient office visits for Primary Care patients. Performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone, communicating messages through email or Epic, greeting, registering and scheduling appointments, collecting patient copayments, making appointment reminder calls, verifying insurance and other patient data is accurate, scanning and or uploading patient information to patients electronic chart. Able to provide backup for other positions and functions in the medical office including medical records, scheduling, insurance verification, patient referrals etc. and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct.

Requirements

Strong customer service skills
Strong computer skills
Less than 1 year of applicable experience

Nice To Haves

Previous scheduling experience preferred

Responsibilities

Schedule acute patient office visits for Primary Care patients
Answer the telephone
Communicate messages through email or Epic
Greet patients
Register patients
Schedule appointments
Collect patient copayments
Make appointment reminder calls
Verify insurance and other patient data is accurate
Scan and/or upload patient information to patients electronic chart
Provide backup for other positions and functions in the medical office including medical records, scheduling, insurance verification, patient referrals etc.
Float between multiple locations as assigned
Ensure patient confidentiality
Maintain a pleasant and professional appearance and conduct