Scheduler/Skilled Coordinator

BrightStar Care • Sugar Land, TX

6d

About The Position

BrightStar Care of Sugar Land, TX is looking for a dynamic individual to coordinate the scheduling of our field staff to deliver a Higher Standard of Care for our clients. The Client Care Coordinator is responsible for field staff assignments and effectively managing positive communications with field staff, care recipients, and all members of the BrightStar Team. The ideal candidate must have the ability to triage priorities and communicate effectively to clients and staff frequently. Prior experience as a caregiver or CNA is a plus!

Requirements

• 2+ years of scheduling/staffing, and training experience within the home care or health care industry highly preferred.
• 2+ years CNA/HHA experience preferred.
• Proficiency with Microsoft office applications, including Word, Excel, and Outlook.
• Strong oratory and written communication skills.
• Ability to provide superior customer service, problem-solve, and tactfully handle difficult situations.
• Positive “can do” attitude.
• Must be willing to accept evening and/or weekend on-call work.
• Knowledge of HIPAA and healthcare office regulations

Nice To Haves

• Prior experience as a caregiver or CNA is a plus!

Responsibilities

• Schedules field staff for skilled nursing visits
• Assists clients and field staff with issues
• Answers incoming calls
• Assists with the intake of new clients and informs potential clients of services
• Check client benefits and track authorizations
• Monitors and maintains daily time reports for payroll processing
• Shares "on-call" phone for evenings and weekends, managing problems, emergencies and staffing call outs.

Benefits

• Competitive pay ranging from $18.00 - $20.00 per hour
• Weekly Pay w/ Direct Deposit
• Paid Time Off
• 401K plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed