Scheduler - Senior

Rochester Regional Health • Rochester, NY

6d • Onsite

About The Position

As a Senior Scheduler, your exceptional organization and management skills are key to successful coordination of scheduling and maintenance of services throughout the system. This is a Full-Time position located at WNY - Bariatrics - RGH - 1415 Portland Avenue Suite 225 Rochester, NY 14617. The schedule is Monday - Friday 8:00am - 4:30pm.

Requirements

• Strong analytical, computer, organizational, customer service and communication skills
• For the transportation departments, knowledge of IDX and CCS is beneficial

Nice To Haves

• Bachelor's degree in business, social sciences, human resources, or equivalent preferred.
• An equivalent combination of education and experience will be considered.
• Three plus years of relevant healthcare experience preferred

Responsibilities

• Manage incoming calls, greet customers, take messages as necessary; sort and distribute incoming mail; review patient letters for accuracy and assure outgoing mail is ready for the mailroom; communicate any problems related to scheduling practices; answer phone and assure calls are forwarded to answering machine or alternate phone numbers
• Coordinate surgical scheduling for multiple physicians, i.e. pre-admission history and physicals, diagnostic procedures, in-house procedures etc.; train others on scheduling
• Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility, or to their home address as needed
• Coordinate and maintain the scheduling requirements of the Interpreter Services Department Interpreters, vendors and all Rochester Regional Health patient

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed