Scheduler - Radiology - University - Phones

Christie Clinic•Champaign, IL

5d•$17 - $24•Onsite

About The Position

Christie Clinic's department of Radiology is seeking a full-time Scheduler between the hours of Monday-Friday 8:00am-5:00pm at the University clinic in Champaign, with no night or weekend requirements. Primary duties include politely answering and managing a high volume of incoming calls in fast-paced work environment and assist with scheduling appointments, rescheduling appointments and answering questions related to preparation and appointments within the Radiology department. Other duties may include but are not limited to assisting when needed with greeting clinic patients upon arrival, assisting with the check-in process, and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patients and medical support staff.

Requirements

High school diploma or equivalent.

Nice To Haves

Experience in a medical office setting.

Responsibilities

Demonstrate the ability to politely and promptly answer a high volume of phone calls in a fast-paced work environment.
Schedule and reschedule patient appointments in a quick, accurate manner.
Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
Provide check-in process for patients.
Verify and update necessary demographic information.
Maintain modality schedules and check for accuracy.
Keep a neat and orderly work and lobby area.
Maintain relevant office supplies for department effectiveness.
Perform related work as required.