SCHEDULER/OFFICE ASSISTANT - HOME HEALTH & HOSPICE

Pella Regional Health Center • Pella, IA

28d • Onsite

About The Position

This role ensures the efficient and quality management of a well-functioning office within a Home Health & Hospice setting. The primary responsibilities include scheduling home health therapy visits, performing clerical and computer tasks, filing, organizing the work of clerical staff, and promoting effective office communication. The position also involves coordinating the maintenance and upkeep of Comfort House, including equipment and grounds, through Plant Operations staff. The Scheduler/Office Assistant works closely with the Director of Home Health and Hospice to execute the agency's functions.

Requirements

• High school diploma or G.E.D. equivalency
• A minimum of 2 years of prior work experience in office management in a hospital, clinic, or other medical environment
• Knowledge of medical terminology
• Advanced computer skills
• Ability to read and communicate effectively in English
• Strong written and verbal skills
• Excellent interpersonal skills for effective communications with co-workers, patients/families, volunteers, and the general public
• Ability to work effectively with hospice patients and/or their family members
• Knowledge and acceptance of the Hospice and Home Health philosophy of care
• Supportive, sensitive approach to patient/family and volunteer needs
• Ability to communicate with tact and professionalism
• Positive interpersonal skills
• Ability to work independently and to organize his/her time and tasks
• Ability to organize, supervise and assess office needs

Nice To Haves

• Completion of the Hospice of Pella Volunteer Training Course within 1 year of hire date
• Participation in ongoing staff education and orientation as necessary
• Knowledge of diagnostic codes

Responsibilities

• Scheduling of home health therapy visits
• Clerical and computer tasks
• Filing
• Planning and organizing the work of the clerical staff
• Promotion of appropriate and efficient office communication
• Coordinating maintenance and upkeep of Comfort House including equipment and grounds through Plant Operations staff
• Carrying out functions of the agency in cooperation with the Director of Home Health and Hospice

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED