Scheduler II - On Site

US Anesthesia Partners, Inc.•Fort Wayne, IN
•$22 - $35•Onsite

About The Position

The Scheduler II performs scheduling duties to meet the needs of the division and comply with directives from the Board of Directors and Scheduling Committee. The role involves answering calls from surgeon staff, hospitals, surgery centers, and patients; entering data; and maintaining multiple databases. The position is on site five days per week, and candidates must live locally to Fort Wayne, Indiana. The schedule is flexible, with shifts varying daily between 6:30 a.m. and 6:30 p.m., and overtime may be needed. The Scheduler II works with minimal supervision to set schedules, manage daily operations, enter and review cases, and communicate with providers, surgeons, patients, and facilities. The role also handles provider call schedules and trades, coordinates schedule changes with physicians, maintains scheduling records and documents, supports reporting, and trains new scheduling employees. The estimated base pay is $21.97–$35.14 per hour; the final offer depends on the selected candidate’s skills, experience, and qualifications.

Requirements

  • High school diploma required.
  • 3–5 years of related experience and/or training at this level, or an equivalent combination of education and experience.
  • Knowledge of medical practices and terminology.
  • Ability to lead and train lower-level employees.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Experience with a multi-line phone system and ability to handle a large volume of phone and computer work.
  • Ability to read, analyze, and interpret business reports, professional journals, technical procedures, and government regulations.
  • Ability to present information and respond to questions from groups of managers, clients, customers, and the public.
  • Ability to solve practical problems and deal with varied concrete situations where standardization is limited.
  • Ability to interpret written, oral, diagrammatic, or schedule-form instructions.
  • Ability to establish and maintain effective working relationships.
  • Must live locally to Fort Wayne, Indiana, and be willing to work on site five days per week.
  • Must have a flexible schedule, with shifts varying daily from 6:30 a.m. to 6:30 p.m., and be able to work overtime when needed.

Nice To Haves

  • Bachelor’s degree preferred.
  • Previous surgery scheduling experience preferred but not required.

Responsibilities

  • Set schedules, run the day, enter and review cases, and communicate with providers, surgeons, patients, and facilities with minimal supervision.
  • Complete daily summaries and check-outs independently.
  • Notify the manager or physician liaison when staffing is insufficient or scheduling issues arise.
  • Perform provider call trades and swaps independently.
  • Post cases with relevant patient demographics, procedure, diagnosis, location, case time, and estimated duration according to division-specific requirements.
  • Coordinate the next day's schedule with the designated physician and coordinate added, emergency, and same-day schedule changes with that physician.
  • Maintain current provider call rotations and ensure the division has sufficient staff to cover surgeries, working with the physician scheduler as needed.
  • Maintain the master meeting calendar, provider call information for accounting, and provider vacation tracking information for accounting.
  • Create and manage the holiday call schedule.
  • Train new scheduling employees as assigned by the scheduling manager or director.
  • Participate in and train new employees on the quarterly schedule; help maintain team lists and call equalization reports; and keep the quarterly scheduling document up to date.
  • Assist with daily reports and ensure lower-level staff provide updates as needed.
  • Maintain physician preferences and surgeon information in scheduling software and share the information with the department.
  • Write and maintain scheduling policies and procedures.
  • Communicate with the scheduling chair, CGB, scheduling director, and operations as needed.
  • Maintain department documents.
  • Ensure adherence to policies and procedures and explain rules and procedures to lower-level staff and the team as needed.
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