Scheduler II - On Site

US Anesthesia Partners•Fort Wayne, IN
•Onsite

About The Position

The Scheduler II performs scheduling for a division, including daily, nightly, and weekend assignments, according to division needs and applicable Board of Directors and Scheduling Committee guidelines. The role answers calls from surgeon staff, hospitals, surgery centers, and patients; enters data; and maintains multiple databases. The candidate must live locally to Fort Wayne, Indiana, and work on site five days per week. The Scheduler II works with minimal supervision to set and manage schedules, enter and review cases, communicate with providers, surgeons, patients, and facilities, and complete daily summaries and check-outs. The position coordinates schedules and changes with designated physicians, maintains staffing coverage and call rotations, manages scheduling records and documents, supports reporting, and trains new scheduling employees. The role also helps maintain scheduling policies and procedures and ensures adherence to applicable rules. The estimated base pay is $21.97–$35.14 per hour. The final offer depends on the selected candidate’s skills, experience, and qualifications. The position requires a flexible schedule with shifts varying daily between 6:30 a.m. and 6:30 p.m., with overtime when needed.

Requirements

  • High school diploma required.
  • 3–5 years of related experience and/or training at this level, or an equivalent combination of education and experience.
  • Knowledge of medical practices and terminology.
  • Ability to lead and train lower-level employees.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook.
  • Experience with a multi-line phone system.
  • Ability to handle a large volume of phone and computer work.
  • Ability to read, analyze, and interpret business reports, professional journals, technical procedures, and government regulations.
  • Ability to present information and respond to questions from groups of managers, clients, customers, and the public.
  • Ability to solve practical problems and work with concrete variables where standardization is limited.
  • Ability to interpret written, oral, diagram, or schedule-based instructions.
  • Ability to establish and maintain effective working relationships.
  • Flexible schedule with shifts varying daily from 6:30 a.m. to 6:30 p.m., including overtime when needed.
  • Must live locally to Fort Wayne, Indiana, and be willing to work on site five days per week.
  • Able to meet the physical requirements of the job, with or without reasonable accommodation.

Nice To Haves

  • Bachelor’s degree preferred.
  • Previous surgery scheduling experience preferred but not required.

Responsibilities

  • Set schedules, manage daily operations, enter and review cases, and communicate with providers, surgeons, patients, and facilities with minimal supervision.
  • Complete daily summaries and check-outs independently.
  • Notify the manager or physician liaison about staffing shortages or issues that arise while making the schedule.
  • Handle provider call trades and swaps independently.
  • Post cases with applicable patient demographics, procedure, diagnosis, location, case time, and estimated completion time.
  • Coordinate the next day’s schedule with the designated physician and coordinate added, emergency, and changed cases for the current day with that physician.
  • Maintain sufficient staffing coverage for surgeries and keep the call rotation current with help from the physician scheduler.
  • Maintain the master meeting calendar, provider call information for accounting, and provider vacation-tracking information for accounting.
  • Create and manage the holiday call schedule.
  • Train new scheduling employees as assigned by the scheduling manager or director.
  • Participate in and train new employees on the quarterly schedule.
  • Help maintain team lists and call-equalization reports.
  • Keep the quarterly scheduling document up to date.
  • Assist with daily reports and ensure lower-level employees provide updates as needed.
  • Maintain physician preferences and surgeon information in scheduling software and share that information with the department.
  • Write and maintain scheduling policies and procedures.
  • Communicate with the scheduling chair, CGB, scheduling director, and operations as needed.
  • Maintain department documents.
  • Ensure adherence to policies and procedures and explain rules and procedures to lower-level employees and the team.
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