Scheduler II, Orthopaedic Surgery
About The Position
The Scheduler II will join the Orthopaedic Surgery Department onsite at The Lahey Clinic in Burlington, MA. The schedule will be Monday through Friday, 8am-4:30pm, and will offer a hybrid work schedule once fully trained. Training will take six months until the hire can work independently, and is dependent upon satisfactory work performance. This role coordinates the scheduling for patient procedures and services. The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.
Requirements
- High School diploma or GED required.
- 3-5 years related work experience required.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Responsibilities
- Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process.
- Notify patients in-person and via mail of scheduled procedures.
- Ensures all communications are timely and provide complete details of procedure, location, and time and required.
- Provides patients with information pertaining to testing and surgery.
- Maintains multiple applications for scheduling of procedures & collection of patient data.
- Schedules location of procedure, medical staff & clinical resources.
- Completes accurate & timely journal entries.
- Collaborates with both internal & external partners to obtain resources.
- Maintains physician &/or surgeon's schedule.
- Registers patient & ensures demographic data is entered accurately.
- Communicates schedules on a daily basis.
- Reviews with advisor.
- Updates staff with revisions.
- Posts schedules.
- Acts as liaison to with internal departments and external resources and agencies.
- Coordinates to ensure all paperwork is complete and preauthorization has been obtained.
- Obtains and processes referrals for procedures.
- Oversees documenting of procedures and resources.
- Maintains and tracks service and procedure to ensure procedures and equipment usage are captured.
- Generates log for review and enters revisions.
- Contracts with vendors to coordinate delivery of equipment.
- Coordinates delivery to patient's residence.
- Ensures resources for procedures are maintained and available for scheduled procedures.
Benefits
- Comprehensive compensation and benefits
- Healthy and balanced life
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
