Scheduler Diagnostics

Foundation Health•Fairbanks, AK

6d•Onsite

About The Position

This position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering preauthorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department.

Requirements

High school diploma/GED or equivalent working knowledge.
2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
Medical terminology is required.
Excellent organizational skills.
Effective human relations and communication skills.
Proficient with commonly used office software and computers.
Ability to use computerized scheduling systems.
Able to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Additional related education and/or experience preferred.

Responsibilities

Receives physician orders and seeks clarification, if necessary.
Verifies insurance, obtains preauthorizations and per-certifications.
Answers all telephone inquiries related to scheduling.
Schedules patients for treatments or diagnostic procedures using computerized scheduling systems.
Resolves scheduling conflicts, as needed.
Documents all information regarding patient re-schedules.
Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database.
Prepares charts and manages files within regulatory requirements.
Compiles and reports statistical data, if needed by the assigned department.
Distributes educational materials to patients and families, when necessary.
Responds to diverse questions or refers to appropriate clinical staff.
Provides administrative support to the assigned unit when required.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.