Scheduler Coord

CommonSpirit Health • The Woodlands, TX

20h • Onsite

About The Position

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules. Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance. To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

Requirements

• Associates Other
• Minimum 1-2 years of experience using related scheduling software systems, upon hire
• None, upon hire

Nice To Haves

• Associates Other in Business, Healthcare, Information Technology or equivalent
• 2-3 years related experience in a healthcare environment, upon hire

Responsibilities

• Coordinates the provider’s schedules and reschedules patient appointments accordingly; Scheduling includes coordinating time off and outreach rotations to ensure there is appropriate coverage for all locations.
• Records physician vacation and forwards information to provider affairs office.
• Consults with the Mid-level providers and RNs to coordinate the work schedules of ancillary staff to ensure proper staffing at each location.
• Generates reports for approving time off for providers and RNs.
• Troubleshoots and corrects daily routine problems related to the provider scheduling system, and works collaboratively with IT as needed to fix non-routine problems.
• Updates and maintains the provider’s schedules in practice management software and runs customized reports from the software.
• Coordinates with the provider’s scheduling vendor on requests for software updates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees