Scheduler (Clerk 3)

The Government of Nova Scotia•Sydney, NS

4d•Onsite

About The Position

As a key team member, the Scheduler will report to the Manager, Service Delivery Access & Transportation, and will play a vital role in the development, coordination, and upkeep of our regional access and transport schedule. This isn't your average desk job – it's a fast-paced environment that demands exceptional multitasking skills, the ability to prioritize effectively, and the agility to pivot at a moment's notice. Alongside managing individual employee and client schedules, you'll also engage with clients and foster parents, sometimes during challenging moments. If you thrive under pressure, excel in juggling multiple responsibilities, and are ready to make a meaningful impact, this may be a great fit for you.

Requirements

Four (4) years of related experience in an administrative or coordination environment.
Proven ability to provide outstanding client service, especially in crisis-driven situations.
Adaptability in crisis situations along with the ability to remain composed and make sound decisions under pressure.
Teamwork and collaboration, as well as an ability to work well independently.
Effective verbal and written communication, along with strong organizational abilities.
A keen eye for detail to ensure accuracy and precision.
Proficiency in various computer applications.

Nice To Haves

Knowledge of scheduling practices within an adjusted work-hour environment.
General understanding of services offered by the Department and other community agencies.

Responsibilities

Ensuring the seamless management of schedules, requiring regular updates and modifications based on evolving requirements.
Monitoring the regional access and transport schedule, ensuring its accuracy and timeliness for a large team and clients that we serve.
Fostering strong collaboration with Team Leads, Access Support Workers, and other departmental colleagues to maintain the schedule's integrity and efficiency.
Engaging with various stakeholders, including parents, foster parents, daycares, and other professionals, using various communication channels such as phone calls, emails, and text messages.

Benefits

Defined Benefit Pension Plan
Health
Dental
Life Insurance
General illness
Short and Long Term Disability
Vacation
Employee and Family Assistance Programs
Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
Countless career paths.