Scheduler / Care Coordinator

HomeWell Care Services CA285 • Chula Vista, CA

4d

About The Position

We are seeking a highly organized, compassionate, and proactive Scheduler/Care Coordinator to join our growing home care team. This role is the heartbeat of our operations — ensuring caregivers and clients are matched effectively, schedules run smoothly, and families receive exceptional support. If you thrive in a fast-paced environment, love solving problems, and enjoy helping others, we’d love to meet you.

Requirements

• Previous scheduling, staffing, coordination, or customer service experience
• Strong organizational and multitasking skills
• Excellent communication and problem-solving abilities
• Ability to remain calm and professional under pressure
• Proficiency with computers, scheduling systems, and Microsoft Office/Google Workspace
• Dependable, detail-oriented, and team-focused

Nice To Haves

• Experience in home care, healthcare, medical staffing, or senior services
• Knowledge of caregiver scheduling and client coordination
• Experience with scheduling software or home care management systems
• Bilingual skills are a plus

Responsibilities

• Build and manage caregiver schedules to ensure all client shifts are covered
• Coordinate last-minute call-offs, schedule changes, and urgent staffing needs
• Match caregivers to clients based on skills, availability, personality, and care needs
• Maintain accurate scheduling records and documentation
• Monitor overtime, availability, and staffing efficiency
• Serve as a primary point of contact for clients, families, and caregivers
• Communicate schedule updates and care information clearly and professionally
• Support caregiver engagement, retention, and accountability
• Help ensure high-quality client care and satisfaction
• Assist with onboarding coordination and caregiver introductions
• Maintain accurate client and caregiver information in scheduling software
• Support care plan updates and service coordination
• Collaborate closely with the office staff and the leadership team
• Help ensure compliance with company policies and industry standards
• Assist with after-hours or on-call support as needed

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Opportunity for advancement
• Vision insurance
• Paid training and ongoing support
• Health benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed