Patient Care Coordinator/Scheduler

Critical Care Pulmonary and Sleep Associates • Lakewood, CO

3d • Onsite

About The Position

Critical Care, Pulmonary and Sleep Associates is a multispecialty private physician practice, providing Critical Care, Pulmonary and Sleep medical services to the Denver metro area for over 40 years. Our dedicated team of over 30 Board Certified Critical Care, Pulmonary and Sleep Physicians along with our skilled clinical and administrative staff exclusively serve nine Common Spirit and AdventHealth Hospital ICU’s and multiple outpatient clinic locations spanning Colorado’s front range. CCPSA’s company culture exemplifies excellence in patient centered care, unified teamwork and highly collaborative approach in all business and clinical operations. We are currently seeking a Patient Care Coordinator to join our committed team of professionals.

The Patient Care Coordinator is an essential administrative support role within CCPSA’s Clinic Staff Team. The primary function of this position is to perform scheduling duties for the clinic, manage frontline communication, and ensure smooth day-to-day operations.

Requirements

• High school diploma or GED required.
• Medical office front desk experience.
• Patient centered focus.
• Respect patient privacy by maintaining confidentiality in accordance to HIPAA requirements.
• Medical terminology knowledge.
• Typing speed of at least 50-80 WPM with excellent accuracy
• Proficient in Microsoft Office and EMR systems.
• Excellent verbal and written communication skills.

Responsibilities

• Contact patients to schedule new patient and follow-up appointments.
• Manage patient referrals and contact PCP regarding referrals as needed.
• Check patients in and out for their appointments.
• Verify patient insurance information and coverage.
• Collect patient payments at point of service.
• Prepare charts for new patients and follow up patients.
• Establish patient follow-up reminder recalls in EMR.
• Manage incoming and outgoing fax communication.
• Answer incoming phone calls, return voicemails, and route calls to appropriate staff members.
• Schedule hospital procedures as needed (Bronchoscopy, E-BUS, Thoracentesis, etc.)
• Obtain patients medical records as needed.
• Assist patients with web portal login information.
• Other duties as assigned by Clinic Leadership.

Benefits

• Competitive pay.
• Benefits effective date-of-hire (no waiting period).
• Comprehensive medical benefits. Company covers 80-85% percent of individual or family premium.
• Dental and vision benefits offered at no cost to the employee. Company covers 100% of individual or family premium.
• Life and AD&D benefits.
• Optional additional life & disability insurance at group discounts.
• PTO and holiday pay.
• 401k benefits with company contribution after eligibility period.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED